Getting Started
What is MegaMillions Naija?
Who can sign up with MegaMillions Naija?
How do I sign up to MegaMillions Naija?
Is MegaMillions Naija legal?
Are my details secure?
Does MegaMillions Naija issue real tickets?
Who owns the overseas lottery ticket?
Will I receive a ticket?
Are there any fees with MegaMillions Naija?
How do I purchase a lottery game?
How do I select numbers?
How do I find previous results?
How do I cancel my game/s?
Are my tickets secure?
General
I’ve received a call/ email asking for money before you will release my winnings – is this a scam?
Why am I not getting any emails from MegaMillions Naija?
How can I contact MegaMillions Naija?
Where is MegaMillions Naija located?
I’ve forgotten my log in email
I’ve forgotten my password
How do I update my personal details?
Winnings
How do I collect my winnings?
How do I know if I’ve won?
Are winnings on lotteries taxable?
Can I choose to remain anonymous in the event of a win?
Do you charge any commission on winnings?
How do I reinvest my winnings to play again?
How can I view my current and previous game purchases?
What does an “Inactive” account mean?
Payments & withdrawals
How do I add funds?
What is the minimum amount I can deposit?
Why can’t I make a purchase or add funds to my account?
What are the bank details for MegaMillions Naija?
How will deposits appear on my Credit Card / Bank Statement?
Can I save my payment method?
How do I add a new payment method?
To use Bank Transfer:
How do I withdraw money from my account?
What withdrawal methods are available?
Why does my account need to be verified before I can withdraw?
Why can't I withdraw my deposit?
Lotteries
What is a Multi-Draw?
How do I renew my Multi-Draw?
How do I cancel a Multi-Draw?
How do I change my numbers in a Multi-Draw?
What documents can I use to verify my identity?
How do I verify my identity?
What is a Group play?
How do I join a group play? / How does group play work?
What are the benefits of a group play?
What will happen if not all the shares of a group play are purchased?
Am I limited to just one Group at a time?
How are the winnings divided and paid to all members of a Group?